Welcome to HDI Minnesota

Our Mission
To promote the customer support profession in Minnesota by providing a forum facilitating the exchange of information and knowledge between industry resources. HDI Minnesota will promote the Help Desk Institute's standards, certifications, and training programs as well as the technologies, tools and trends of the help desk and customer support industry.

8-20-2008 - No Meeting - Summer Break

9-17-2008 - Kirk Weisler presenting "Big Moo Part 2: It's All About the Love!" Learn the 7 Simple Things every team member can do. Also an AM team building workshop.

The meeting will be held at Mystic Lake

10-15-2008 - Jean Ritala - Mystic Lake Service Desk IT Support Certification.

The meeting will be held at Prudential

Stay tuned for Fall meetings.

see more events

September Training Workshop

Kirk Weisler
Team Dynamics, Inc.

Kirk will provide a workshop on A "More-Better" Workplace! .

If your work causes you to deal constantly with issues like disengagement, rampant cynicism, sarcasm, negativity, burnout, being overwhelmed, toxicity, apathy and if sometimes you are even feeling these yourself - this workshop is just for you!

September 17 at Mystic Lake. For more information or to register, go to Kirk's Workshop. Hurry limited seating!