Register for ourFebruary Meeting

 

Our Mission
To promote the customer support profession in Minnesota by providing a forum facilitating the exchange of information and knowledge between industry resources. HDI Minnesota will promote the Help Desk Institute's standards, certifications, and training programs as well as the technologies, tools and trends of the help desk and customer support industry.

2-17-2010 - Roundtable Extravaganza! Discussions on topics from Customer service to ITIL and much, much more.

3-17-2010 - Telecommunicating at the Service Desk

A presentation on Ecolab's I.T. Service Desk Telecommuting program by Micah Vono

4-21-2010 - TBA

Stay tuned for more on the 2010 meetings.

 


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HDI 2010 Conference and Expo

March 16 - 18, 2010

 

Help Desk Analyst of the Year

Brian Carlson

Dorsey & Whitney

 To View all of the 2009 nominees go to 2009 Nominees

The Help Desk Analyst of the Year is an annual award thatrecognizes individuals that have provided exceptional service this year. To learn more about the award and to access the nomination form, click HDAOY.

 

 

 

 

 

 

Excellence Awarded to our chapter!

This award is based on accomplishments throughout the year made by our chapter and its members, including such things as meeting programs, special events, member participation, chapter growth and a multitude of other criteria.

The officers want to thank each and every member for their help to make our chapter great!

 

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