Nominations for 2025 Awards will open early-mid August 2024

Each year, HDI honors the very best in the technical support and service management profession, recognizing the individuals who have achieved and maintained the highest standards of quality and customer satisfaction. 

This prestigious awards adventure for your superstar(s) begins with YOU!  You simply submit a written nomination form allowing you to "brag" about your best of the best in the following areas: service excellence, teamwork, motivation and technical aptitude.  Your HDI Minnesota Local Chapter Board takes it from there including conducting a short 15-20 minute (Zoom) interview with your nominee(s), handling the judging process, and hosting a celebratory event tentatively scheduled for January 2025 to recognize ALL nominees for the Minnesota Local Chapter and, of course, to announce the winners for each award.  Local Chapter winners will then advance to compete with other winners from other Local Chapters within our District, and District winners then become National Finalists. Every National Finalist will receive a complimentary registration to Support World Live.  Winners from that final round of competition will be announced during a general session at SupportWorld Live in Las Vegas, NV, May 18-23, 2025!

Q: "My whole team rocks and I can't decide on who to nominate?"

A:  NO PROBLEM!  There is no limit on how many people you can nominate!

Q: "I, nor is my company, currently an HDI Member?"

A: NO PROBLEM!  You, your company or the person/people you want to nominate do NOT need to be a current HDI Member to participate in the awards program!

Q: "I am very busy at work and don't have time to nominate someone?"

A:  Yup...we totally get that!  Believe us...we're right there with you.  However, the deadline for nominations isn't until Monday, October 31st, so there's still plenty of time!

For more information on the HDI Awards Program, please click HERE ! Here, you will also find a Toolkit that you can download as well as a link to start an awesome recognition journey for your superstars not only for them personally, but also within your company, throughout the Minnesota Local Chapter, and, potentially, across the entire HDI Community nationwide!